Free customer service courses

Google

System Administration and IT Infrastructure Services

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all orga

Last verified 25/09/2026

Microsoft Learn

Access REST services from within Dynamics 365 Business Central

Learn how to use HTTP data types, connect to external REST services, and handle JSON data in Dynamics 365 Business Central.

Last verified 17/09/2026

Coursera

Active Listening: Enhancing Communication Skills

In workplace and personal interactions, mastering active listening is a crucial skill for effective communication and building meaningful relationships. This comprehensive course on Active Listening introduces learners to a range of techniques and strategies that empower them to become active listen

Last verified 26/09/2026

Macquarie University

Adapting: Career Development

Organisations are undergoing enormous changes in their structures and processes as they seek to take advantage of innovations in technology, remain competitive in Globalising markets, and deal with the increasing diversity of their staff, customers, and supply chains. The four subjects in this speci

Last verified 26/09/2026

Google Cloud

Agentic Strategy: Discover, Design, and Prototype

Step into the future with Agentic Strategy: Discover, Design, and Prototype. This course allows you to master the Google Agentic AI Transformation Framework and move beyond chatbots to autonomous teammates. Through a retail use case, you will learn to quantify business value, prioritize AI projects,

Last verified 25/09/2026

Claude Academy

AI Fluency for small businesses

Apply the 4D Framework to research, customer data and operations in small businesses.

Last verified 26/09/2026

Google

Always Remember the Stakeholder

Successful data analysts balance the needs and expectations of their team and the stakeholders they support. In this course, you’ll learn strategies for managing stakeholder expectations while establishing clear communication with your team. By the end of this course, you will be able to: - Underst

Last verified 25/09/2026

Google Cloud

Analytics as a Service for Data Sharing Partners

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will learn how Authorized Views in BigQuery can be shared and consumed to create customer-specific dashboards.

Last verified 25/09/2026

Edureka

API Development and Architecture

APIs are the backbone of today’s digital ecosystem, enabling seamless communication between applications, systems, and services. This Specialization is designed for software developers, engineers, and IT professionals who want to master the skills needed to design, build, secure, and manage APIs for

Last verified 28/09/2026

Google Cloud

API Gateway: Qwik Start

This is a self-paced lab that takes place in the Google Cloud console. API Gateway enables you to provide secure access to your services through a well-defined REST API that is consistent across all of your services, regardless of service implementation. In this lab, you will deploy an API on API Ga

Last verified 25/09/2026

Google Cloud

Architecting with Google Kubernetes Engine: Production

In this course, you'll learn about Kubernetes and Google Kubernetes Engine (GKE) security; logging and monitoring; and using Google Cloud managed storage and database services from within GKE. This is the second course of the Architecting with Google Kubernetes Engine series. After completing this

Last verified 25/09/2026

Microsoft Learn

Assemble to order in Dynamics 365 Business Central

Do you need to assemble items for orders? This module will focus on the assemble-to-order flows. It explains how to create and process assembly orders for sold items that are not kept in inventory. It demonstrates how to customize assembly orders based on customers’ demand and how to check the availability of the assembly components.

Last verified 17/09/2026

Whizlabs

AWS: IoT, Machine Learning and Blockchain

AWS: IoT, Machine Learning, and Blockchain is the second course of Exam Prep (SAP-C02): AWS Certified Solutions Architect - Professional Specialization. This course explores key AWS services for building intelligent and connected applications. Learners will gain insights into AWS IoT Core, AWS IoT E

Last verified 28/09/2026

Board Infinity

BFSI Essentials: Unlocking Finance Careers

This specialization provides a deep dive into the key segments of the BFSI sector, including banking, financial services, insurance, and investment management. Learners will acquire critical skills in financial analysis, risk management, and technological innovations, preparing them for diverse role

Last verified 27/09/2026

Google Cloud

Bigtable: Qwik Start - Command Line

This is a self-paced lab that takes place in the Google Cloud console. Cloud Bigtable is Google's NoSQL Big Data database service. It's the same database that powers many core Google services, including Search, Analytics, Maps, and Gmail. In this lab you'll use Bigtable with the cbt command line. Wa

Last verified 25/09/2026

Google Cloud

Build a Resilient, Asynchronous System with Cloud Run and Pub/Sub

Use Cloud Run and Pub/Sub to run a service that manages communication through HTTP POST, email, and SMS.

Last verified 25/09/2026

Coursera

Building Diverse, Inclusive, and Safe Workplaces

Unlock the potential for positive change in your organization with the "Inclusive & Safe Workplaces - DEIB Strategies" Specialization. Designed for HR professionals and organizational leaders, this program equips you with the skills to foster diversity, equity, and inclusion in the workplace. You'll

Last verified 26/09/2026

Nationally Recognised Training

Certificate II in Routine English

Nationally accredited course (11117NAT). Certificate II under the Australian Qualifications Framework.

Last verified 28/09/2026

Nationally Recognised Training

Certificate IV in Leadership and Innovation Dementia Services

Nationally accredited course (11229NAT). Certificate IV under the Australian Qualifications Framework.

Last verified 28/09/2026

Google Cloud

Change Management for Google Workspace

This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the

Last verified 25/09/2026

Amazon Web Services

Choosing your AWS identity service

***This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some courses have accessibility limitations and are work

Last verified 14/09/2026

Google Cloud

Cisco: SD-WAN Cloud Hub with Google Cloud

This is a self-paced lab that takes place in the Google Cloud console. In this hands-on lab, you will learn how to leverage Google Service Directory and Cisco SD-WAN to optimize the performance of a video streaming application.

Last verified 25/09/2026

MedCerts

Clinical Medical Assistant Fundamentals

The Medical Assistant Fundamentals for Patient-Centered Care specialization provides a comprehensive foundation for a medical assisting career, emphasizing essential skills in communication, patient-centered care, and techniques for diverse populations and clinical specialties. Through this speciali

Last verified 26/09/2026

Google Cloud

Cloud Filestore: Qwik Start

This is a self-paced lab that takes place in the Google Cloud console. Cloud Filestore is a managed file storage service for applications that require a filesystem interface and a shared filesystem for data. Filestore gives users a simple, native experience for standing up managed Network Attached S

Last verified 25/09/2026

Google Cloud

Cloud Functions: Qwik Start - Console

This is a self-paced lab that takes place in the Google Cloud console. This hands-on lab shows you how to create and deploy a Cloud Function using the Cloud Platform Console. Watch the short video Connect & Extend GCP Services with Google Cloud Functions.

Last verified 25/09/2026

Google Cloud

Cloud Spanner: Qwik Start

This is a self-paced lab that takes place in the Google Cloud console. This lab shows how to perform basic operations in Cloud Spanner using the Google Cloud Platform Console. Watch the short video Get a Highly Consistent, Scalable Database Service with Cloud Spanner.

Last verified 25/09/2026

Microsoft Learn

Collaborate with Microsoft Teams in Dynamics 365 Customer Service

Learn how to use Microsoft Teams and AI-assisted contact suggestions in Dynamics 365 Customer Service to find experienced coworkers, collaborate on cases, and support customers.

Last verified 21/09/2026

Google Cloud

Collect Metrics from Exporters using the Managed Service for Prometheus

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you will explore using the Managed Service for Prometheus to collect metrics from other infrastructure sources via exporters.

Last verified 25/09/2026

University of California, Irvine

Concurrency in Go

Learn how to implement concurrent programming in Go. Explore the roles of channels and goroutines in implementing concurrency. Topics include writing goroutines and implementing channels for communications between goroutines. Course activities will allow you to exercise Go’s capabilities for concurr

Last verified 28/09/2026

Microsoft Learn

Configure AI for case management in Dynamics 365 Customer Service

Learn how to help representatives understand case context, handle incoming email, prepare customer communications, and automate approved case work with governed AI.

Last verified 17/09/2026

Microsoft Learn

Configure experience profiles in Dynamics 365 Customer Service

Learn how to give each service role a focused workspace with the case context and productivity tools representatives need to resolve customer issues.

Last verified 17/09/2026

Microsoft Learn

Configure reliable email intake in Dynamics 365 Customer Service

Learn how to build a dependable email intake channel that captures eligible requests, prevents duplicate cases, preserves customer context, and gets work to the right representative.

Last verified 17/09/2026

Microsoft Learn

Configure scripts, macros, and productivity tools in Dynamics 365 Customer Service

Learn how scripts, macros, and contextual automation reduce repetitive work, reinforce approved service processes, and help representatives resolve customer issues consistently in Copilot Service workspace.

Last verified 17/09/2026

Microsoft Learn

Configure work classification and assignment in Dynamics 365 Customer Service

Turn incoming records into routing decisions with classification, queue selection, prioritization, assignment methods, and AI-assisted models in Dynamics 365 Customer Service.

Last verified 17/09/2026

Google Cloud

Configuring Private Google Access and Cloud NAT

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you configure Private Google Access and Cloud NAT for a VM instance that doesn't have an external IP address. Then, you verify access to public IP addresses of Google APIs and services and other connections to the in

Last verified 25/09/2026

LearnQuest

Consultative Selling and Buyer Engagement

Advance your B2B sales skills by adopting consultative selling frameworks that drive trust and influence long-term buyers. This course focuses on core methodologies for uncovering customer needs, negotiating effectively, and personalizing every stage of the sales process for diverse markets. Through

Last verified 14/09/2026

Google Cloud

Consuming Customer Specific Datasets from Data Sharing Partners using BigQuery

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will learn how to create Data Twins for customers on Google Cloud or a different cloud service provider.

Last verified 25/09/2026

Nationally Recognised Training

Course in Awareness of the Australasian Inter-service Incident Management System (AIIMS)

Nationally accredited course (22611VIC).

Last verified 28/09/2026

Microsoft Learn

Create and manage entitlements in Microsoft Dynamics 365 Customer Service

Learn how to translate customer support agreements into entitlements that verify eligibility, control support consumption, and show remaining coverage in Dynamics 365 Customer Service.

Last verified 17/09/2026

Coursera

Create Customer Support Data with Microsoft Excel

By the end of this project, you will create a free account on Microsoft 365, get access to Microsoft Excel, and create a table with customer data. You will edit and format the data, hide sensitive information, sort, and filter data. Your new skills will help you manage your customer relations and be

Last verified 28/09/2026

Google Cloud

Creating a Data Transformation Pipeline with Cloud Dataprep

This is a self-paced lab that takes place in the Google Cloud console. Cloud Dataprep by Trifacta is an intelligent data service for visually exploring, cleaning, and preparing structured and unstructured data for analysis. In this lab you will explore the Cloud Dataprep UI to build a data transform

Last verified 25/09/2026

Coursera

Creating a Healthy Culture: Addressing Workplace Bullying

This course is designed for intermediate learners aiming to create a healthier work environment in their organizations. Throughout a series of engaging lessons, the course thoroughly explores the issue of workplace bullying and harassment. Learners will explore the consequences of workplace miscondu

Last verified 26/09/2026

Dubai College of Tourism

Cross-Cultural Communication in the Hospitality Sector

Welcome to Cross-Cultural Communication in the Hospitality Sector, a course designed to help you thrive in Dubai’s globally diverse hospitality sector. Every day in this sector, you’ll interact with people from a wide range of cultures, languages and backgrounds. Understanding how to communicate eff

Last verified 28/09/2026

CareerVidz

CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!

Develop customer service skills through a dedicated training session from CareerVidz.

Last verified 28/09/2026

ClientSuccess

Customer Success Bootcamp: Managing the Renewal Process from Start to Finish

Explore managing customer renewals in a customer success training session from ClientSuccess.

Last verified 28/09/2026

Google Cloud

Data Publishing on BigQuery using Authorized Views for Data Sharing Partners

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will learn how Authorized Views in BigQuery can be used to share customer specific data from a Data Sharing Partner.

Last verified 25/09/2026

Google Cloud

De-identifying DICOM Data with the Healthcare API

This is a self-paced lab that takes place in the Google Cloud console. Use the de-identification functionality of Cloud Healthcare API with the Digital Imaging and Communications in Medicine (DICOM) data model.

Last verified 25/09/2026

Google Cloud

Deploy Kubernetes Load Balancer Service with Terraform

This is a self-paced lab that takes place in the Google Cloud console. In Terraform, a Provider is the logical abstraction of an upstream API. This lab will show you how to setup a Kubernetes cluster and deploy Load Balancer type Nginx service on it.

Last verified 25/09/2026

Microsoft Learn

Describe Azure compute services

Introduction to Azure compute services (virtual machines, containers, Azure Functions), application hosting options, and AI/ML and IoT/Edge service categories.

Last verified 07/09/2026

Microsoft Learn

Describe cloud service types

Introduction to cloud service types (Infrastructure, Platform, and Software as a Service models) and associated use cases for each.

Last verified 07/09/2026

Microsoft Learn

Describe the benefits of using cloud services

Introduction to concepts surrounding cloud computing. Focused on benefits of using cloud services such as reliability and management.

Last verified 07/09/2026

Microsoft Learn

Describe the business value of Microsoft Power Platform

This learning path serves as an introduction to the Power Platform. It discusses the Power Platform components: Power BI, Power Apps, Power Automate, Power Pages and Microsoft Copilot Studio. It covers Microsoft Dataverse as the common data foundation, and connectors that allow Power Platform apps to access a vast list of data sources. The learning path also discusses Power Platform's native integration with Microsoft 365 services, its ability to connect to on-premises systems, and the capabilities of the Plan Designer. PL-900

Last verified 07/09/2026

Packt

Design Beyond Limits with Figma

Modern digital products demand scalable, collaborative, and efficient design workflows that support fast-moving teams and evolving user needs. This course explores advanced Figma practices that help designers streamline collaboration, strengthen design systems, improve developer handoffs, and create

Last verified 23/09/2026

Microsoft Learn

Develop AI agents on Azure

Learn how to develop AI agents on Azure using the Microsoft Foundry Agent Service and Microsoft Agent Framework. AI-3026

Last verified 07/09/2026

Google Cloud

Developing Applications with Cloud Run Functions on Google Cloud

In this course, you learn about Cloud Run functions, Google's serverless, fully-managed functions as a service (FaaS) product that lets you implement single-purpose function code that reponds to HTTP requests and events from your cloud infrastructure.

Last verified 25/09/2026

Google Cloud

Developing Applications with Cloud Run on Google Cloud: Fundamentals

This course introduces the Cloud Run serverless platform for running applications. In this course, you learn about the fundamentals of Cloud Run, its resource model and the container lifecycle. You learn about service identities, how to control access to services, and how to develop and test your

Last verified 25/09/2026

Nationally Recognised Training

Diploma of English Language Teaching (TESOL)

Nationally accredited course (11020NAT). Diploma under the Australian Qualifications Framework.

Last verified 28/09/2026

Google Cloud

Distributed Load Testing Using Kubernetes

This is a self-paced lab that takes place in the Google Cloud console. Lab has instructions to conduct distributed load testing with Kubernetes, which includes a sample web application, Docker image, and Kubernetes deployments/services.

Last verified 25/09/2026

LearnKartS

Docker Networking and Storage

Run reliable containerized applications through this practical course built around 10 real-world demos covering Docker networking and storage, from container communication and network isolation to persistent data, backup, and migration. Built around the Docker Certified Associate (DCA) exam objectiv

Last verified 28/09/2026

University of Colorado Boulder

Effective Communication: Writing, Design, and Presentation

Over seventy companies and tens of thousands of students worldwide have used Effective Communication to deliver ideas powerfully in the workplace. By taking Business Writing, Graphic Design, and Successful Presentation, you’ll hone your written, visual, and verbal business presentation skills. You'l

Last verified 27/09/2026

Microsoft Learn

Empower your workforce with Microsoft Copilot: Communications

Complete a series of exercises to build your Microsoft Copilot skills in Communications-related business scenarios.

Last verified 28/09/2026

Microsoft Learn

Empower your workforce with Microsoft Copilot: Customer Service

Complete a series of exercises to build your Microsoft Copilot skills in Customer Service-related business scenarios.

Last verified 28/09/2026

Arizona State University

English Foundations: Everyday Communication

In this course, you practice English for everyday communication through two familiar topics: technology and shopping customs. You begin by listening and reading about technology, thinking about how it can help people and how it can hurt people. You study vocabulary related to technology and practice

Last verified 23/09/2026

Google Cloud

Enterprise Database Migration

This course is intended to give architects, engineers, and developers the skills required to help enterprise customers architect, plan, execute, and test database migration projects. Through a combination of presentations, demos, and hands-on labs participants move databases to Google Cloud while ta

Last verified 25/09/2026

Google Cloud

Enterprise Search on Generative AI App Builder

Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and inform

Last verified 25/09/2026

Google Cloud

Essential Google Cloud Infrastructure: Core Services

This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elemen

Last verified 25/09/2026

Microsoft Learn

Explore Microsoft 365 administration

This Learning Path introduces the Microsoft 365 experience by helping you set up core services, manage users and access securely, and protect your organization’s data using built-in tools and best practices.

Last verified 07/09/2026

Microsoft Learn

Explore Microsoft Teams

Learn about Microsoft Teams capabilities, including Teams core workloads and integration with other Microsoft services and platforms. Understand the Teams architecture and Teams certified solutions.

Last verified 28/09/2026

Microsoft Learn

Extend and analyze Dynamics 365 Customer Service

Learn how to extend Dynamics 365 Customer Service, analyze service performance, and capture customer feedback to identify opportunities for service improvement.

Last verified 28/09/2026

Microsoft Learn

Extend declarative agents with connector tools in Copilot Studio

Connect your declarative agent to external services and data using connector tools. Configure out-of-the-box connectors and add them to declarative agents that extend Microsoft Copilot.

Last verified 22/09/2026

LearnQuest

Foundations of Sales Team Leadership

Launch your journey as a sales leader by mastering the core principles of team management and effective communication in dynamic global business environments. This course is designed for beginners eager to transition from individual sales roles to impactful team leaders, especially those navigating

Last verified 28/09/2026

The World Bank Group

From Climate Science to Action

Each part of the world faces specific vulnerabilities to climate change and has different opportunities to mitigate the effects and build resilience in the 21st century. With the ratification of the Paris Agreement, many countries have acceded to act in combatting climate change. Indeed, without cli

Last verified 14/09/2026

University of Colorado System

Fundamentals of Network Communication

In this course, we trace the evolution of networks and identify the key concepts and functions that form the basis for layered architecture. We introduce examples of protocols and services that are familiar to the students, and we explain how these services are supported by networks. Further, we exp

Last verified 23/09/2026

Google Cloud

Gemini in Gmail

This course covers how to use Gemini in Gmail to optimize your email management. Learn to summarize lengthy threads, retrieve information using natural language, draft professional responses, and organize communication strategies directly inside your inbox.

Last verified 25/09/2026

Google Cloud

Gemini in Google Sheets

Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Sheets.

Last verified 25/09/2026

Microsoft Learn

Get started building with Power BI

Learn the basics of Power BI, how its services and applications work together, and how to create compelling visuals and reports from your data.

Last verified 07/09/2026

Google Cloud

Getting Started with Google Kubernetes Engine

Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Googl

Last verified 25/09/2026

Google Cloud

Getting Started with Security Command Center

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you take your first steps with Security Command Center (SCC) by exploring the service’s interface, configurations, vulnerability findings, and analyzed asset features.

Last verified 25/09/2026

Google Cloud

Gmail

Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser. In this course, you’ll learn how to compose, send and reply to messages. You will also explore some of the common actions that can be applied to a Gmail message,

Last verified 25/09/2026

Google Cloud

Google AI for Finance Professionals

Designed for finance services professionals across all industries, this course equips you to leverage AI tools, including Google Workspace with Gemini, Google Workspace Studio, Gemini Gems, Gemini Notebook, and Gemini Enterprise for increased productivity, automation, strategic decision-making, and

Last verified 25/09/2026

Google Cloud

Google Drive

Google Drive is Google’s cloud-based file storage service. Google Drive lets you keep all your work in one place, view different file formats without the need for additional software, and access your files from any device. In this course, you will learn how to navigate your Google Drive. You will l

Last verified 25/09/2026

Grow with Google

Google Project Management Certificate

A free YouTube playlist from Grow with Google covering Google Sheets, communication, Storytelling, Scrum, Risk Management.

Last verified 15/09/2026

Nationally Recognised Training

Graduate Certificate in English Language Teaching (TESOL)

Nationally accredited course (11057NAT).

Last verified 28/09/2026

Nationally Recognised Training

Graduate Certificate in Enhanced Assessment and Critical Reasoning (Queensland Ambulance Service)

Nationally accredited course (11289NAT).

Last verified 28/09/2026

Microsoft Learn

Handle conversations in Copilot Service workspace

Learn how service representatives receive and manage conversations, preserve customer and case context, collaborate, complete conversations, and review Copilot-generated summaries in Copilot Service workspace.

Last verified 17/09/2026

Google Cloud

Hands-On Labs in Google Cloud for Security Engineers

Security is an uncompromising feature of Google Cloud services, and Google Cloud has developed specific tools for ensuring safety and identity across your projects. In this course you will get added hands-on practice understanding and securing resources with multiple Google Cloud services including

Last verified 25/09/2026

Nationally Recognised Training

Housekeeping Service

Nationally recognised skill set (SITSS00086).

Last verified 28/09/2026

California Institute of the Arts

Ideas from the History of Graphic Design

This intensive survey examines four pivotal eras in the History of Western Graphic Design, tracing the evolution of visual communication from the Industrial Revolution through the mid-20th century. While the global history of design is vast, this course focuses specifically on the Euro-American narr

Last verified 28/09/2026

Google Cloud

Implementing Canary Releases of TensorFlow Model Deployments with Kubernetes and Anthos Service Mesh

This is a self-paced lab that takes place in the Google Cloud console. AutoML Vision helps developers with limited ML expertise train high quality image recognition models. In this hands-on lab, you will learn how to train a custom model to recognize different types of clouds (cumulus, cumulonimbus,

Last verified 25/09/2026

Arizona State University

Inglés Empresarial: Gestión y Liderazgo

Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to s

Last verified 23/09/2026

Microsoft Learn

Integrate backend services for AI solutions

Learn how to integrate backend services for AI solutions on Azure.

Last verified 28/09/2026

EDUCBA

Interview Skills & Communication Mastery

Master interview skills and build the confidence needed to succeed in job interviews. Learn how to prepare, communicate effectively, and present yourself professionally. This course provides a complete, step-by-step approach to interview preparation, covering everything from foundational readiness

Last verified 26/09/2026

Microsoft Learn

Introduction to Azure application delivery services

Learn to distribute network traffic to load balance workloads with Azure application delivery services.

Last verified 07/09/2026

Microsoft Learn

Introduction to Cloud Infrastructure: Describe Azure architecture and services

Architecture and services component of the Introduction to Cloud Infrastructure training

Last verified 07/09/2026

Microsoft Learn

Introduction to Microsoft Azure Data core data concepts

Data is the foundation on which all software is built. Learn about common data formats, workloads, roles, and services, which are vital to data professionals.

Last verified 07/09/2026

Google Cloud

Introduction to Migration Center Servers Assessments

This is a self-paced lab that takes place in the Google Cloud console. Learn how to assess a customer's existing environment, and import data collected from Azure/AWS infrastructure. Generate inventory, performance, network dependencies and financial reports such as TCO (total cost analysis) and DPR

Last verified 25/09/2026

Microsoft Learn

Introduction to Site Reliability Engineering (SRE)

Learn about SRE, an engineering discipline that helps you sustainably achieve the appropriate level of reliability in your systems, services, and products.

Last verified 28/09/2026

Nationally Recognised Training

Irrigation Retail Sales Skill Set

Nationally recognised skill set (AHCSS00178).

Last verified 28/09/2026

University of Maryland, College Park

Legal Aspects of Entrepreneurship

By its nature, the law touches on many aspects of entrepreneurship, making it an applicable and versatile topic of study. For aspiring entrepreneurs, it's important to understand how to form the business, work with the initial customers, and hire. For active entrepreneurs, there are critical conside

Last verified 28/09/2026

Microsoft Learn

License Microsoft 365 and AI services at scale

Assign Microsoft 365 licenses at scale, troubleshoot assignment issues, and distinguish product access, maker permissions, and pay-as-you-go funding for AI services.

Last verified 21/09/2026

Google Cloud

Manage and Secure Distributed Services with GKE Managed Service Mesh

This is a self-paced lab that takes place in the Google Cloud console. Learn how to run distributed services on multiple Google Kubernetes Engine (GKE) clusters in Google Cloud using Multi Cluster Ingress and GKE Service Mesh

Last verified 25/09/2026

Microsoft Learn

Manage and secure Microsoft 365 AI services

Roll out, secure, and monitor Microsoft Copilot and agents across a growing tenant—enable Copilot safely, establish and govern agent identities, curate the agent catalog, monitor and govern agents in production, and keep AI services cost-effective and healthy.

Last verified 28/09/2026

Microsoft Learn

Manage cases, workloads, and service commitments in Dynamics 365 Customer Service

Learn how to manage cases and workloads, apply service-level agreements, and define customer support entitlements in Dynamics 365 Customer Service.

Last verified 28/09/2026

Harvard Business Review

Manage Challenges with Resilience

Build the skills needed to thrive under pressure. This course provides practical strategies to manage workplace conflicts, coach others, and handle stress effectively. You’ll learn to navigate difficult interactions through thoughtful communication, respond to stress with resilience, and foster a he

Last verified 28/09/2026

Simplilearn

Mastering Agentic AI Frameworks Certification

This specialization offers a hands-on introduction to building Agentic AI systems using LangGraph, AutoGen, CrewAI, and Model Context Protocol (MCP). Learn to create autonomous AI agents, orchestrate multi-agent workflows, integrate AI with enterprise tools and services, and develop scalable AI appl

Last verified 27/09/2026

Edureka

Mastering Generative AI for Customer Service Excellence

Mastering Generative AI for Customer Service Excellence is an industry-aligned specialization that helps professionals design, implement, and manage AI-powered customer service systems that are intelligent, efficient, and deeply empathetic. Across three progressive and hands-on courses, learners wi

Last verified 27/09/2026

Google Cloud

Migrating On-premises MySQL Using a Continuous Database Migration Service Job

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you migrate an on-premises MySQL database (running on a virtual machine) to Cloud SQL for MySQL using a continuous Database Migration Service job and VPC peering for connectivity. After you create and run the migrat

Last verified 25/09/2026

Google Cloud

Migrating to AlloyDB from PostgreSQL Using Database Migration Service

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you migrate a stand-alone PostgreSQL database (running on a virtual machine) to AlloyDB for PostgreSQL using a continuous Database Migration Service job with VPC peering for connectivity.

Last verified 25/09/2026

Google Cloud

Migrating to Cloud SQL from Amazon RDS for MySQL Using Database Migration Service

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you migrate MySQL data from an Amazon RDS instance for MySQL to Cloud SQL for MySQL using a one-time Database Migration Service job and an IP allowlist for connectivity. After you create and run the migration job, y

Last verified 25/09/2026

Google Cloud

Model Armor: Securing AI Deployments

This course reviews the essential security features of Model Armor and equips you to work with the service. You’ll learn about the security risks associated with LLMs and how Model Armor protects your AI applications.

Last verified 25/09/2026

Google Cloud

Modernize Infrastructure and Applications with Google Cloud

Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutio

Last verified 25/09/2026

Google Cloud

Modernizing Applications with Apigee X

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you deploy a backend service on Cloud Run. The backend service implements a REST API for a bank, storing customers, accounts, ATMs, and transactions in a Firestore database. You create a shared flow that retrieves a

Last verified 25/09/2026

freeCodeCamp.org

n8n Tutorial – Zero to Hero Course

A free YouTube learning video from freeCodeCamp.org covering Slack, Process Automation, Amazon Web Services, Google Cloud, Data Engineering.

Last verified 16/09/2026

Creo Incubator

Negotiations For Leaders

The CREO Negotiation for Leaders Course supports professionals and leaders in developing practical negotiation skills to communicate needs, manage expectations, and reach effective agreements. The course focuses on negotiation as a structured, strategic process rather than an adversarial exchange, e

Last verified 14/09/2026

Google

Network Operations

This course explores the network tools, protocols, and techniques that govern the functioning of network systems. Communication takes place on a network, and that communication can introduce vulnerabilities to the network. You will understand protocols that regulate network communication and be intr

Last verified 25/09/2026

Google Cloud

Networking in Google Cloud: Network Security

Welcome to the fourth course of the "Networking in Google Cloud" series: Network Security! In this course, you'll dive into the services for safeguarding your Google Cloud network infrastructure. The first module, Distributed Denial of Service (DDoS) Protection, covers how to fortify your network ag

Last verified 25/09/2026

Coursera

Next-Gen Workplace Automation with GenAI

Leverage AI-powered automation to transform personal and professional productivity through hands-on experience with cutting-edge tools like ChatGPT, Claude AI, and Crew AI. Learn to automate tasks, generate reports, enhance customer support, and implement enterprise-level AI solutions that drive eff

Last verified 28/09/2026

Lecturio

Nursing Leadership

Are you ready to take the next step in your nursing career? The Nursing Leadership Specialization empowers practicing nurses to lead with confidence, foster effective teamwork, and drive excellence in patient care. In today’s fast-paced healthcare environment, strong leadership and communication ski

Last verified 28/09/2026

Google

Organizing Communication and Documentation

In this course, you will learn the elements of a simple communication plan and how to draft and manage one, why documentation helps create project team visibility and accountability, how to organize documents in one central place, and how to prepare for a job search by documenting experience and hig

Last verified 25/09/2026

MedCerts

Pharmacy Technician Intermediate

This intermediate specialization equips pharmacy technicians with a comprehensive skill set, encompassing legal compliance, safety protocols, medication optimization strategies, specialized compounding techniques, and effective communication in pharmacy settings. Students gain expertise in navigatin

Last verified 28/09/2026

Data Analyst

$75k – $110k

Aged Care Worker

$58k – $72k

Disability Support Worker

$58k – $75k

IT Support Officer

$60k – $80k

Project Coordinator

$70k – $90k

Digital Marketing Assistant

$60k – $80k

Customer Service Officer

$55k – $68k

Administration Assistant

$60k – $75k

Customer Service Manager

Not published

Retail Store Manager

$65k – $95k

Pharmacy Assistant

$52k – $66k

Medical Receptionist

$55k – $70k

Team Leader

$80k – $105k

Project Manager

$110k – $160k

Data Entry Operator

$50k – $62k

Executive Assistant

$80k – $110k

Content Writer

$65k – $90k

Operations Manager

$110k – $150k

Hotel Front Office Attendant

$52k – $66k

Cafe or Restaurant Manager

$65k – $90k

Receptionist

$52k – $66k

Retail Sales Assistant

$48k – $60k

Community Support Worker

$60k – $78k

Support Coordinator

$75k – $95k

Call Centre Operator

$52k – $68k

Recruitment Consultant

$65k – $110k

Delivery Driver

$55k – $72k

Administrative Assistant

$55k – $72k

Youth Worker

$60k – $80k

Barista

$50k – $62k

Human Resources Officer

$70k – $95k

Social Worker

$80k – $105k