Skills Australian employers ask for

Data Entry

Reception and Admin

AI Agents

Directing agent-assisted work with context, boundaries and review.

AI Application Evaluation

Measuring AI application quality and preventing regressions.

AI Fluency

Collaborating effectively, critically and responsibly with AI.

AI Governance

Establishing ownership, controls and governance for AI adoption.

AI Performance Optimisation

Balancing AI quality, latency, reliability, throughput and cost.

AI Productivity

Using AI to improve everyday work quality and efficiency.

AI Safety

Using AI with appropriate safety controls, review and risk awareness.

AI Solution Design

Scoping AI opportunities and designing solutions.

AI Workflow Design

Designing repeatable work processes supported by AI.

ChatGPT

Using ChatGPT effectively and responsibly for practical work.

Claude

Using Claude effectively and responsibly for practical work.

Human AI Collaboration

Designing effective and accountable human and AI teamwork.

Responsible AI

Using AI with appropriate human review, safety and governance.

Retrieval Augmented Generation

Building retrieval pipelines for grounded AI answers.

AI Leadership

Leading responsible AI strategy and organisational adoption.

Claims Management

Australian catalogue skill: Claims Management.

Product Management

Australian catalogue skill: Product Management.

Project Coordination

Property Management

Australian catalogue skill: Property Management.

Sales

Administration

Coordinating office, records, communication and operational support tasks.

Agile

Working with iterative delivery, agile teams and adaptive planning.

Business Analysis

Understanding business needs, processes and requirements for improvement or delivery.

Business Writing

Change Management

Helping people, teams and organisations adopt change successfully.

Contract Administration

Managing contract records, obligations, changes and communication.

Diary Management

Document Control

Lean Manufacturing

Improving production flow and reducing waste using lean methods.

Legal Research

Finding and interpreting legal information, cases or regulatory material.

Meeting Facilitation

Minute Taking

Office Administration

Operations Management

Policy Writing

Drafting clear policies, procedures and governance documents.

Process Improvement

Improving business processes, efficiency and quality.

Procurement

Sourcing, purchasing and managing supplier relationships.

Project Management

Planning and delivering projects

Quality Assurance

Reception Duties

Records Management

Organising, storing, retrieving and governing business records.

Requirements Gathering

Eliciting, documenting and validating stakeholder requirements.

Risk Management

Identifying, assessing and reducing business, project or operational risks.

Scheduling

Planning appointments, rosters, calendars and operational timing.

Scrum

Working with Scrum roles, ceremonies, backlogs and sprint delivery.

Stakeholder Management

Managing expectations, communication and relationships with stakeholders.

Travel Coordination

Vendor Management

Aged Care Support

First Aid

Amazon Bedrock

Building and deploying generative AI applications with Amazon Bedrock.

Google Vertex AI

Building and deploying generative AI applications with Google Vertex AI.

Active Listening

Listening carefully to understand needs, meaning and context.

Cross-cultural Communication

Editing and Proofreading

Facilitation

Interpersonal Skills

Interviewing

Negotiation

Reaching agreements through discussion, influence and trade-offs.

Plain English Writing

Presentation Skills

Preparing and delivering clear, engaging presentations.

Public Speaking

Report Writing

Preparing structured reports, summaries and recommendations.

Storytelling

Translation

Verbal Communication

Workplace Communication

Writing

Writing clear, accurate and audience-appropriate information.

Written Communication

Advocacy

Alcohol and Other Drugs Support

Case Management

Coordinating support plans, referrals, records and client outcomes.

Child Protection

Community Development

Building community participation, programs and local capability.

Community Engagement

Counselling Skills

Crisis Intervention

Cultural Safety

Disability Support

Supporting people living with disability

Family Support

Group Facilitation

Homelessness Support

Individual Support

Providing person-centred support for care, community or health clients.

Mental Health Support

Supporting people experiencing mental health challenges within role scope.

Referral Coordination

Social Work Practice

Trauma-Informed Practice

Youth Work

Compliance

Following and supporting regulatory, legal or organisational requirements.

Defence Operations

Australian catalogue skill: Defence Operations.

Electronic Monitoring

Australian catalogue skill: Electronic Monitoring.

Emergency Procedures

Environmental Management

Managing environmental responsibilities, impacts and compliance.

Incident Reporting

Recording, escalating and following up workplace incidents.

Manual Handling

Safe lifting and moving of people and loads

Policy Development

Privacy and Confidentiality

Privacy Compliance

Handling personal information according to privacy obligations and controls.

Quality Control

Checking products, services or processes against quality standards.

Quality Standards

Regulatory Compliance

Risk Assessment

Road Safety

Australian catalogue skill: Road Safety.

Safe Work Method Statements

WHS

Applying workplace health and safety responsibilities, systems and controls.

Adobe After Effects

Creating motion graphics, compositing and visual effects in After Effects.

Adobe Premiere Pro

Editing and exporting video projects using Adobe Premiere Pro.

Audio Editing

Editing, cleaning and preparing audio for podcasts, video, learning or broadcast.

Content Creation

Planning and producing written, visual, audio or video content for audiences.

DaVinci Resolve

Editing, colour grading and finishing video using DaVinci Resolve.

Live Streaming

Producing live digital broadcasts, streams and interactive sessions.

Motion Graphics

Animating graphics, typography and visual elements for video and digital media.

Photo Editing

Enhancing, correcting and retouching photographic images.

Photography

Capturing, composing and preparing photographic images.

Podcast Production

Planning, recording, editing and publishing podcast episodes.

Scriptwriting

Writing scripts for video, audio, learning, games or interactive media.

Social Media Content

Creating platform-ready posts, stories, reels, shorts and campaigns.

Sound Design

Creating, selecting and shaping sound effects and audio experiences.

Video Editing

Editing video footage, audio, pacing, titles and exports for digital distribution.

Visual Effects

Creating, compositing and integrating effects for film, video or games.

YouTube Content Creation

Planning, producing, editing and publishing video content for YouTube.

Problem Solving

Teamwork

Time Management

Workplace Health and Safety

Keeping workplaces safe and compliant

Adaptability

Adjusting effectively to change, ambiguity and new requirements.

Attention to Detail

Working accurately and noticing errors, risks or inconsistencies.

Continuous Learning

Creativity

Critical Thinking

Analysing information, assumptions and options to make sound judgements.

Decision Making

Choosing actions by weighing evidence, risk and outcomes.

Initiative

Literacy

Numeracy

Organisation

Research

Finding, evaluating and synthesising information from credible sources.

Resilience

Self-management

Sustainability

Applying environmental, social and resource-conscious practices.

2D Animation

Animating two-dimensional characters, graphics, scenes or interface elements.

2D Character Design

Designing characters for illustration, animation, games or visual storytelling.

2D Design

Creating two-dimensional visual layouts, assets, graphics and compositions.

3D Animation

Animating three-dimensional characters, objects, cameras and scenes.

3D Modelling

Creating three-dimensional objects, props, environments and product forms.

3D Rendering

Producing rendered images or sequences from 3D scenes, lighting and materials.

Adobe Illustrator

Creating vector graphics, icons, illustrations and artwork in Adobe Illustrator.

Adobe InDesign

Designing print and digital page layouts in Adobe InDesign.

Adobe Photoshop

Editing, compositing and creating raster graphics in Adobe Photoshop.

Autodesk 3ds Max

Creating 3D models, animation and visualisations with Autodesk 3ds Max.

Autodesk Maya

Creating 3D animation, modelling, rigging and effects with Autodesk Maya.

Blender

Creating 3D models, animation, rendering and visual effects with Blender.

Brand Design

Creating visual identity systems, brand assets and consistent brand expression.

CAD Modelling

Creating technical 2D/3D models and drawings using computer-aided design tools.

Canva

Creating social graphics, presentations and visual materials with Canva.

Cinema 4D

Creating motion graphics and 3D content with Cinema 4D.

Concept Art

Developing visual ideas, mood, characters, environments and art direction.

Design Systems

Creating reusable components, patterns and guidelines for consistent product design.

Digital Painting

Creating artwork with digital brushes, tablets and painting software.

Figma

Designing interfaces, prototypes and collaborative product design files in Figma.

Graphic Design

Applying layout, typography, colour and composition to visual communication.

Illustration

Creating drawn, painted or digital imagery for communication and storytelling.

Jewellery Manufacture

Australian catalogue skill: Jewellery Manufacture.

Logo Design

Designing symbols, wordmarks and visual marks for brands or organisations.

Pixel Art

Creating low-resolution digital art and sprite-based visual assets.

Prototyping

Creating interactive or visual prototypes to test product and design ideas.

Rigging

Building skeletons, controls and deformation systems for animated 3D models.

Storyboarding

Planning visual sequences, shots and scenes before production.

Texturing

Creating and applying surface detail, colour and material maps to 3D assets.

Typography

Selecting, arranging and refining type for readable and effective communication.

UI Design

Designing interface layouts, components, visual hierarchy and interaction states.

UX Design

Researching and designing usable user experiences, flows and product journeys.

Call Centre Operations

Handling inbound or outbound customer calls and contact centre processes.

Client Onboarding

Australian catalogue skill: Client Onboarding.

Client Relationship Management

Complaint Handling

Responding to complaints professionally and resolving customer issues.

CRM

Using customer relationship management systems and workflows.

CRM Software

Customer Success Management

Australian catalogue skill: Customer Success Management.

Customer Support

Helping customers resolve questions, issues and service needs.

Live Chat Support

Retail Service

Sales Support

Salesforce

Using Salesforce CRM for sales, service and customer workflows.

Service Recovery

Telephone Manner

Ticketing Systems

Upselling

Business Intelligence

Dashboard Design

Data Analysis

Data Cleaning

Data Engineering

Building data pipelines, platforms and reliable data workflows.

Data Governance

Data Modelling

Designing data structures, relationships and analytical models.

Data Privacy

Data Visualisation

Presenting data clearly

Database Management

Designing, maintaining and querying structured data stores.

ETL

Extracting, transforming and loading data between systems.

Forecasting

Google Analytics

Machine Learning

Building or applying models that learn patterns from data.

Pivot Tables

Power BI

Python

R Programming

Reporting

SQL

SQL Reporting

Statistics

Tableau

Creating analytics dashboards and reports in Tableau.

Digital Literacy

Microsoft Excel

Microsoft Word

Cloud Storage

Email Communication

File Management

Google Docs

Google Sheets

Google Workspace

Internet Research

Microsoft Outlook

Microsoft PowerPoint

Microsoft Teams

Online Collaboration

Remote Working Tools

Slack

Touch Typing

Zoom

AI in Education

Applying AI appropriately to teaching, learning and study.

Assessment and Moderation

Assessment Design

Designing assessments, rubrics and evidence tasks for learning outcomes.

Behaviour Support

Childcare

Supporting children’s learning, wellbeing and daily care.

Classroom Management

Curriculum Development

E-learning Development

Early Childhood Education

Supporting early learning, development and education programs for young children.

Learning Design

Designing learning experiences, programs and instructional materials.

Lesson Planning

Planning structured learning activities, outcomes and assessment approaches.

Student Support

Teacher

Training Delivery

Delivering learning sessions, workshops or workplace training.

Training Needs Analysis

Tutoring

Accounts Payable

Processing supplier invoices, payments and reconciliations.

Accounts Receivable

Managing customer invoices, receipts, collections and reconciliations.

Actuarial Science

Australian catalogue skill: Actuarial Science.

Auditing

Bank Reconciliation

BAS Preparation

Bookkeeping

Budgeting

Planning, monitoring and controlling income, expenses and budgets.

Cost Control

Credit Control

Financial Analysis

Financial Reporting

Preparing financial reports, statements and management information.

FinTech

Australian catalogue skill: FinTech.

Invoicing

Islamic Finance

Australian catalogue skill: Islamic Finance.

MYOB

Using MYOB accounting software for bookkeeping and finance tasks.

Payroll

Processing employee pay, timesheets, deductions and payroll records.

QuickBooks

Using QuickBooks for bookkeeping, invoicing and accounting workflows.

Tax Compliance

Preparing or supporting tax records, obligations and compliance processes.

Taxation

Xero

Augmented Reality Development

Designing and building AR applications and interactive overlays.

Game Art

Creating visual assets, props, characters, environments and UI for games.

Game Design

Creating game rules, systems, mechanics, balance, levels and player experiences.

Game Development

Designing and building interactive games across engines, platforms and genres.

Game Testing

Testing gameplay, bugs, balance, compatibility and release quality for games.

Gameplay Programming

Programming player controls, mechanics, systems and in-game interactions.

GDScript

Writing gameplay and tool scripts for Godot using GDScript.

Godot

Building 2D and 3D games using the Godot game engine.

Interactive Media Design

Designing digital experiences with interaction, motion, media and user feedback.

Level Design

Designing playable environments, layouts, flow, pacing and encounters for games.

Mixed Reality Development

Designing experiences that combine physical and digital interaction.

Simulation Design

Designing training, education or operational simulations and realistic scenarios.

Sprite Animation

Animating sprite sheets and frame-based 2D game assets.

Unity

Building interactive games and real-time 3D applications with the Unity engine.

Unreal Engine

Building games, simulations and real-time 3D experiences with Unreal Engine.

Virtual Reality Development

Designing and building immersive VR experiences and applications.

Aged Care

Supporting older people with care, dignity and daily living needs.

Allied Health Assistance

Beauty Therapy

Australian catalogue skill: Beauty Therapy.

Care Planning

Clinical Documentation

CPR

Diabetes Care

Australian catalogue skill: Diabetes Care.

Diversional Therapy

Australian catalogue skill: Diversional Therapy.

Genetic Literacy

Australian catalogue skill: Genetic Literacy.

Infection Control

Safe hygiene practice in care settings

Manual Patient Handling

Moving and supporting people safely in health or care settings.

Medical Terminology

Medication Administration

Medication Assistance

Supporting safe medication prompts, records or assistance within role scope.

Mental Health First Aid

NDIS Knowledge

Nursing Fundamentals

Occupational Therapy

Australian catalogue skill: Occupational Therapy.

Pathology Collection

Patient Care

Personal Care

Assisting people with hygiene, mobility, meals and daily personal needs.

Pharmacy

Australian catalogue skill: Pharmacy.

Vital Signs Monitoring

Barista Skills

Food Safety

Responsible Service of Alcohol

RSA compliance in Australian venues

Bartending

Cash Handling

Commercial Cookery

Preparing food in commercial kitchens and hospitality environments.

Equestrian Activities

Australian catalogue skill: Equestrian Activities.

Event Setup

Food Handling

Handling, preparing and storing food safely.

Food Preparation

Front Desk Operations

Hospitality Service

Providing service to customers in hospitality venues.

Housekeeping

Cleaning, preparing and maintaining guest rooms or facilities.

Kitchen Operations

Menu Planning

Merchandising

Presenting products, displays and stock to support sales.

Point of Sale

Using POS systems to process transactions and sales.

Retail Sales

Selling products and supporting customers in retail environments.

RSA

Responsible service of alcohol obligations and practices.

Stock Replenishment

Table Service

Visual Merchandising

English Communication

Budget Management

Coaching

Conflict Resolution

Resolving disagreement and managing difficult conversations constructively.

Delegation

Emotional Intelligence

Employee Onboarding

Leadership

Guiding people, decisions and work toward shared goals.

Mentoring

People Management

Managing performance, development, wellbeing and team expectations.

Performance Management

Recruitment

Staff Rostering

Strategic Planning

Team Leadership

Brand Management

Campaign Management

Content Marketing

Copywriting

Writing persuasive, clear content for marketing, sales or communication.

Digital Marketing

Promoting products online

Email Marketing

Creating, sending and measuring email campaigns and journeys.

Event Marketing

Google Ads

Lead Generation

Finding, qualifying and nurturing potential customers or opportunities.

Market Research

Marketing

Planning and delivering campaigns, messaging and market activity.

Marketing Analytics

Search Engine Optimisation

SEM

Managing paid search advertising and search campaigns.

SEO

Improving website visibility and organic search performance.

Social Media Management

Running brand social channels

Social Media Marketing

Accounting

Business Applications

Communication

Customer Relationship Management

Dynamics Business Central

Dynamics Customer Service

Human Resources

Java

Microsoft Copilot

Customer Service

.NET

Agentic Coding

Directing, reviewing and verifying AI-assisted software development.

AL Programming

Australian catalogue skill: AL Programming.

Angular

API Development

Designing and building application programming interfaces and integrations.

Artificial Intelligence

Using or building AI tools, systems and workflows.

AWS

Using Amazon Web Services cloud products and services.

Blockchain

Australian catalogue skill: Blockchain.

C#

Programming applications, games and services using the C# language.

C++

Programming performance-sensitive applications, games and systems using C++.

CI/CD

Automating build, test and deployment pipelines.

Claude API

Building applications with the Anthropic Claude API.

Claude Code

Using Claude Code for agentic software development workflows.

Cloud Computing

Using cloud platforms, services and deployment models.

Cloud Fundamentals

Core cloud computing concepts

Codex

Using Codex for software development workflows.

CSS

Styling web pages, layouts and interfaces with CSS.

Cyber Security

Protecting systems, networks, data and users from digital threats.

Cyber Security Awareness

Protecting systems and data

Database Administration

DevOps

Combining development, operations, automation and deployment practices.

Django

Docker

Packaging and running applications in containers with Docker.

Git

Using Git for source control, collaboration and version history.

Git and Version Control

Tracking and sharing code changes

GitHub

Collaborating on code, issues and pull requests using GitHub.

Go

Google Cloud

Using Google Cloud Platform products and services.

Google Cloud Platform

Help Desk Support

HTML

Structuring web pages and content with HTML.

HTML and CSS

Building and styling web pages

Identity and Access Management

Incident Response

IT Support

Helpdesk and troubleshooting

JavaScript

Programming for the web

Kubernetes

Orchestrating containerised applications using Kubernetes.

Laravel

Linux

Using and administering Linux operating systems and command-line tools.

Lua

Scripting games, tools and applications using the Lua programming language.

Microsoft Azure

Using Microsoft Azure cloud products and services.

Microsoft Power Platform

Mobile App Development

Model Context Protocol

Building and using MCP clients, servers, tools, resources and prompts.

N8N

Network Security

Securing networks, firewalls, traffic and connectivity.

Networking

Configuring and troubleshooting computer networks and connectivity.

Networking Basics

How computer networks operate

Node.js

Building server-side JavaScript applications and APIs with Node.js.

OpenAI API

Building applications with the OpenAI API.

Penetration Testing

PHP

Process Automation

Programming Fundamentals

Australian catalogue skill: Programming Fundamentals.

Prompt Engineering

Designing effective prompts and workflows for generative AI systems.

React

Building modern web interfaces

Release Management

Australian catalogue skill: Release Management.

REST APIs

Ruby

SAP

ServiceNow

Site Reliability Engineering

Australian catalogue skill: Site Reliability Engineering.

Software Development

Software Development Lifecycle

Planning, building, testing, reviewing and deploying software.

Software Engineering

Australian catalogue skill: Software Engineering.

Software Testing

Testing software functionality, quality and reliability.

Systems Administration

Managing servers, operating systems, users and IT infrastructure.

Technical Support

Terraform

Test Automation

Automating software tests and quality checks.

TypeScript

Building typed JavaScript applications using TypeScript.

Vue.js

Web Development

Building, testing and maintaining websites and web applications.

Windows Server

Aircraft Maintenance

Australian catalogue skill: Aircraft Maintenance.

Building Management Systems

Australian catalogue skill: Building Management Systems.

Forestry Operations

Australian catalogue skill: Forestry Operations.

Forklift Operation

Rail Signalling

Australian catalogue skill: Rail Signalling.

Warehouse Operations

3D Printing

Preparing, slicing and producing physical objects with 3D printing workflows.

Automotive Repair

Blueprint Reading

Reading technical plans, drawings and specifications.

Bricklaying

Laying bricks, blocks and masonry structures.

Building Maintenance

Carpentry

Constructing, installing and repairing timber structures and components.

Civil Engineering

Australian catalogue skill: Civil Engineering.

CNC Machining

Operating or programming CNC machines for manufacturing tasks.

Concreting

Construction Labouring

Supporting construction work, site preparation, materials and safety.

Diesel Mechanics

Electrical Work

Installing, maintaining and troubleshooting electrical systems within licensed scope.

Estimating

Estimating costs, quantities, materials and labour requirements.

HVAC

Landscaping

Manufacturing Operations

Operating production equipment and workflows in manufacturing environments.

Painting and Decorating

Preparing surfaces and applying paint or finishes in buildings.

Plant Operation

Plumbing

Installing, maintaining and repairing water, drainage and gas systems.

Power Tools

Renewable Energy

Working with or understanding renewable energy systems and technologies.

Site Safety

Solar Installation

Installing or supporting solar photovoltaic systems within role scope.

Tiling

Installing wall, floor and surface tiles.

Welding

Joining metal parts using welding processes and safety practices.

White Card

Delivery Driving

Dispatch

Fleet Management

Freight Handling

Heavy Vehicle Driving

Inventory Management

Tracking and managing stock

Load Restraint

Logistics Coordination

Coordinating transport, freight, schedules and delivery requirements.

Logistics Software

Marine Radio Operations

Australian catalogue skill: Marine Radio Operations.

Maritime Operations

Australian catalogue skill: Maritime Operations.

Order Picking

Pick Packing

Picking, packing and preparing orders accurately for dispatch.

Route Planning

Stocktaking

Supply Chain Coordination

Supply Chain Management

Coordinating goods, suppliers, logistics and operational flow.

Traffic Management

Australian catalogue skill: Traffic Management.

Vehicle Detailing

Australian catalogue skill: Vehicle Detailing.

Warehouse Management

Managing receiving, storage, picking, packing and dispatch workflows.