Skill pathway
Conflict Resolution
Leadership
Resolving disagreement and managing difficult conversations constructively.
Why employers ask for Conflict Resolution
Conflict Resolution shows up in the skill requirements for 27 of the Australian careers we track, including Customer Service Officer, Team Leader, Security Officer. 3 of the job listings currently on SkillHarbour name it as a requirement.
Where to learn Conflict Resolution
Start here (beginner)
Nationally Recognised Training
Mediation Skill Set
Meta
Meta Community Management
University of California, Irvine
Conflict Resolution Skills
Arizona State University
Conflict Management For Everyone
Packt
Soft skills
Nationally Recognised Training
Certificate IV in Aboriginal and Torres Strait Islander Governance
EDUCBA
Professional Communication & Executive Presence
Coursera
Leading with Impact: Psychology, Diversity, and Change
Learn to Care
NDIS Plan Management Reform and Approved Provider Panel Readiness
Rice University
Leadership Development for Engineers
Alex Genadinik
DEI: Diversity And Inclusion In The Workplace
University of Maryland, College Park
Power Skills Essentials for Leading Project Teams
ESSEC Business School
Negotiation, Mediation and Conflict Resolution
Arizona State University
Professional Skills: Conflict Management and Negotiation
Creo Incubator
Leadership 101:Communication,Conflict resolution&Negotiation
Microsoft Learn
Settle competing commits by using merge conflict resolution on GitHub
Minnesota State University, Mankato
Skills for New Manager Success
EDUCBA
Project Management Exam Preparation and Practice
Madecraft
Applied Data Analytics
Microsoft
Problem & Conflict Resolution
Microsoft Learn
Manage source control
EDUCBA
Leadership and Business Strategy
Madecraft
Navigating Difficult Conversations
Coursera
Git, Docker & CI/CD: DevOps Foundations for Data Engineers
Learn to Care
Conflict Resolution for Support Workers (De-escalation, Boundaries and Repairs)
Coursera
Lead with Impact: Nursing Leadership & Strategy
Go further
Careers that use Conflict Resolution
Customer Service Officer
$55k – $68k · needed at level 3 of 5
Team Leader
$80k – $105k · needed at level 3 of 5
Security Officer
$58k – $78k · needed at level 3 of 5
Human Resource Professionals
$102k · needed at level 3 of 5
School Principals
$153k · needed at level 3 of 5
Senior Non-Commissioned Defence Force Officers
Not published · needed at level 4 of 5
Land Economists and Valuers
$143k · needed at level 4 of 5
Caravan Park and Camping Ground Managers
$79k · needed at level 4 of 5
Retail Supervisors
$66k · needed at level 4 of 5
Urban and Regional Planners
$120k · needed at level 4 of 5
Secondary School Teachers
$121k · needed at level 3 of 5
Counsellors
$112k · needed at level 4 of 5
Youth Worker
$60k – $80k · needed at level 4 of 5
Social Worker
$80k – $105k · needed at level 3 of 5
Judicial and Other Legal Professionals
$146k · needed at level 3 of 5
Court and Legal Clerks
$70k · needed at level 3 of 5
Special Care Workers
$89k · needed at level 3 of 5
Gaming Workers
$80k · needed at level 4 of 5
Information Officers
$76k · needed at level 4 of 5
Hotel Service Managers
$73k · needed at level 3 of 5
Debt Collectors
$79k · needed at level 4 of 5
Prison Officers
$108k · needed at level 3 of 5
Security Officers and Guards
$95k · needed at level 3 of 5
Police
$133k · needed at level 3 of 5
Real Estate Sales Agents
$78k · needed at level 3 of 5
Bus and Coach Drivers
$93k · needed at level 3 of 5
Caretakers
$72k · needed at level 4 of 5