Skill pathway
Salesforce
Customer Service
Using Salesforce CRM for sales, service and customer workflows.
Why employers ask for Salesforce
We're still mapping the Australian careers that ask for Salesforce. 3 of the job listings currently on SkillHarbour name it as a requirement.
Where to learn Salesforce
Start here (beginner)
Packt
AI-Driven Salesforce Development with Cursor and Agentforce
Packt
Salesforce B2C Solution Architect's Handbook
University of California, Irvine
Salesforce Basics
Sage Publications
Sales and Distribution Management
Packt
Salesforce Certified Apex & LWC Development Bootcamp
Salesforce
Customer Success with Customer 360
LearnKartS
Salesforce Platform App Builder Certification Prep
LearnKartS
Salesforce Admin Certification Preparation
Coursera
Salesforce Starter Kit
University of Maryland, College Park
Platform Product Management
Coursera
GenAI for Sales: Prospecting, Pitching, and Growth
Packt
Tableau Data Analysis and Visualization
EDUCBA
Salesforce Administration Fundamentals
University of California, Irvine
Salesforce Fundamentals
SV Academy
Representante de desarrollo de ventas de Salesforce
IBM
IBM Sales Representative