Skill pathway
Active Listening
Communication
Listening carefully to understand needs, meaning and context.
Why employers ask for Active Listening
Active Listening shows up in the skill requirements for 103 of the Australian careers we track, including Customer Service Officer, Actors, Dancers and Other Entertainers, Human Resource Professionals. 9 of the job listings currently on SkillHarbour name it as a requirement.
Where to learn Active Listening
Start here (beginner)
Coursera
Active Listening: Enhancing Communication Skills
The Expert Academy
Advanced Sales Training: Challenging, Coaching And Closing
Packt
Soft skills
STARWEAVER
Executive Communication & Data Leadership
Alex Genadinik
Emotional Intelligence, Creativity, and Mental Strength - 2026
Coursera
B2B Sales Foundations: Pipeline, Process & Communication
Nationally Recognised Training
Certificate II in Learning an Australian First Nation's Language
Nationally Recognised Training
Certificate II in Routine English
The Expert Academy
The Science Of Sales: Behavioural Insights And Psychology
Alex Genadinik
Top-1% Professional and Business Communication Skills
STARWEAVER
Global Business Communication
Careers that use Active Listening
Customer Service Officer
$55k – $68k · needed at level 3 of 5
Actors, Dancers and Other Entertainers
$88k · needed at level 2 of 5
Human Resource Professionals
$102k · needed at level 2 of 5
Legislators
Not published · needed at level 2 of 5
Financial Brokers
$134k · needed at level 2 of 5
IT Support Officer
$60k – $80k · needed at level 2 of 5
Call, Contact Centre and Customer Service Managers
$115k · needed at level 2 of 5
Conference and Event Organisers
$85k · needed at level 2 of 5
ICT Sales Representative
$95k · needed at level 2 of 5
Customer Service Manager
$77k · needed at level 2 of 5
Artistic Directors, Media Producers and Presenters
$113k · needed at level 2 of 5
Senior Non-Commissioned Defence Force Officers
Not published · needed at level 2 of 5
Journalists and Other Writers
$90k · needed at level 2 of 5
Teachers of English to Speakers of Other Languages
$123k · needed at level 2 of 5
Psychiatrists
$176k · needed at level 2 of 5
Community Support Worker
$60k – $78k · needed at level 2 of 5
Financial Investment Advisers and Managers
$134k · needed at level 2 of 5
Retail Supervisors
$66k · needed at level 2 of 5
Medical Imaging Professionals
$123k · needed at level 2 of 5
Training and Development Professionals
$102k · needed at level 2 of 5
Registered Nurse
$75k – $105k · needed at level 2 of 5
Interior Designers
$88k · needed at level 2 of 5
Urban and Regional Planners
$120k · needed at level 2 of 5
Early Childhood (Pre-primary School) Teachers
$99k · needed at level 2 of 5
Middle School Teachers
$126k · needed at level 2 of 5
Management and Organisation Analysts
$127k · needed at level 2 of 5
Chiropractors and Osteopaths
Not published · needed at level 2 of 5
Librarians
$96k · needed at level 2 of 5
Barristers
$182k · needed at level 2 of 5
Secondary School Teachers
$121k · needed at level 2 of 5
Vocational Education Teachers
$111k · needed at level 2 of 5
Occupational Therapists
$99k · needed at level 2 of 5
ICT Sales Professionals
$104k · needed at level 2 of 5
Education Advisers and Reviewers
$131k · needed at level 2 of 5
Audiologists and Speech Pathologists \ Therapists
$104k · needed at level 2 of 5
Technical Sales Representatives
$135k · needed at level 2 of 5
General Practitioners and Resident Medical Officers
$127k · needed at level 2 of 5
Air Transport Professionals
$138k · needed at level 2 of 5
Physiotherapists
$98k · needed at level 2 of 5
Special Education Teachers
$112k · needed at level 2 of 5
Private Tutors and Teachers
$131k · needed at level 2 of 5
ICT Business and Systems Analysts
$140k · needed at level 2 of 5
Primary School Teachers
$116k · needed at level 2 of 5
Complementary Health Therapists
Not published · needed at level 2 of 5
Counsellors
$112k · needed at level 2 of 5
ICT Support Technicians
$88k · needed at level 2 of 5
Psychologists and Psychotherapists
$115k · needed at level 2 of 5
Youth Worker
$60k – $80k · needed at level 2 of 5
Surgeons
$203k · needed at level 2 of 5
Ministers of Religion
$104k · needed at level 2 of 5
Midwives
$110k · needed at level 2 of 5
Social Professionals
$110k · needed at level 2 of 5
Social Worker
$80k – $105k · needed at level 2 of 5
Florists
$62k · needed at level 2 of 5
Judicial and Other Legal Professionals
$146k · needed at level 2 of 5
Solicitor
$108k · needed at level 2 of 5
Welfare, Recreation and Community Arts Workers
$102k · needed at level 2 of 5
ICT Sales Assistants
$61k · needed at level 2 of 5
Massage Therapists
$41k · needed at level 2 of 5
Diversional Therapist
$75k · needed at level 2 of 5
Cafe Workers
$70k · needed at level 2 of 5
Models and Sales Demonstrators
$27k · needed at level 2 of 5
Other Hospitality Workers
$82k · needed at level 2 of 5
Indigenous Health Workers
$76k · needed at level 2 of 5
Betting Clerks
$16k · needed at level 2 of 5
Secretaries
$85k · needed at level 2 of 5
Education Aides
$70k · needed at level 2 of 5
Sales Assistants (General)
$65k · needed at level 2 of 5
Beauty Therapists
$61k · needed at level 2 of 5
Survey Interviewers
$48k · needed at level 2 of 5
Aged and Disabled Carers
$92k · needed at level 2 of 5
General Clerks
$75k · needed at level 2 of 5
Keyboard Operators
$71k · needed at level 2 of 5
Gallery, Museum and Tour Guides
$74k · needed at level 2 of 5
Switchboard Operators
$75k · needed at level 2 of 5
Funeral Workers
Not published · needed at level 2 of 5
Nursing Support and Personal Care Workers
$84k · needed at level 2 of 5
Other Miscellaneous Clerical and Administrative Workers
$83k · needed at level 2 of 5
Special Care Workers
$89k · needed at level 2 of 5
Personal Care Consultants
Not published · needed at level 2 of 5
Call or Contact Centre Workers
$74k · needed at level 2 of 5
Information Officers
$76k · needed at level 2 of 5
Ambulance Officers and Paramedics
$148k · needed at level 2 of 5
Enrolled and Mothercraft Nurses
$92k · needed at level 2 of 5
Debt Collectors
$79k · needed at level 2 of 5
Fitness Instructors
$78k · needed at level 2 of 5
Waiters
$70k · needed at level 2 of 5
Bank Workers
$84k · needed at level 2 of 5
Receptionist
$52k – $66k · needed at level 2 of 5
Welfare Support Workers
$96k · needed at level 2 of 5
Tourism and Travel Advisers
$69k · needed at level 2 of 5
Conveyancers and Legal Executives
$82k · needed at level 2 of 5
Insurance Agents
$81k · needed at level 2 of 5
Personal Assistants
$95k · needed at level 2 of 5
Auctioneers, and Stock and Station Agents
Not published · needed at level 2 of 5
Police
$133k · needed at level 2 of 5
Sales Representatives
$88k · needed at level 2 of 5
Ticket Salespersons
$66k · needed at level 2 of 5
Automobile Drivers
$24k · needed at level 2 of 5
Pharmacy Sales Assistants
$58k · needed at level 2 of 5
Real Estate Sales Agents
$78k · needed at level 2 of 5
Motor Vehicle and Vehicle Parts Salespersons
$68k · needed at level 2 of 5
Telemarketers
$71k · needed at level 2 of 5
Jobs asking for Active Listening
- Account ManagerPwC Australia · Melbourne, VICSalary not published
- CIPS Sydney Senior AccountantPwC Australia · Sydney, NSWSalary not published
- Senior ManagerPwC Australia · Melbourne, VICSalary not published
- Manager | Agentic Engineer (Agentic AI)PwC Australia · Sydney, NSWSalary not published
- ManagerPwC Australia · Melbourne, VICSalary not published
- R&Q Tech Risk and Methodology ManagerPwC Australia · Melbourne, VICSalary not published
- Manager - Wealth ServicesPwC Australia · Melbourne, VICSalary not published
- Sales Development RepresentativeForgepoint Capital · AustraliaSalary not published
- Claims Change AnalystBNB Chain · AustraliaSalary not published