Skill pathway
IT Support
Technology
Helpdesk and troubleshooting
Why employers ask for IT Support
IT Support shows up in the skill requirements for 4 of the Australian careers we track, including IT Support Officer, Agricultural Technicians, Science Technicians. 8 of the job listings currently on SkillHarbour name it as a requirement.
Where to learn IT Support
Start here (beginner)
Microsoft
Microsoft Azure Cloud Administration Basics
IT Support Google
IBM
IBM IT Support
Pearson
Cisco Certified Support Technician IT Support - 100-140
IT Support Google
Analitik Data Google
IBM
Preparation for CompTIA A+ Certification
Packt
CompTIA Linux+ (XK0-006) - The Total Course
Johns Hopkins University
Healthcare IT Support
Whizlabs
Mastering Microsoft 365 Fundamentals
Nationally Recognised Training
Introductory Help Desk Skill Set
Packt
CompTIA Network+ (N10-008)
Edureka
Linux System Administration
Nationally Recognised Training
Technical Help Desk Support Skill Set
Nationally Recognised Training
Certificate IV in Marine Habitat Conservation and Restoration
Nationally Recognised Training
Certificate IV in Data Foundations
Nationally Recognised Training
Diploma of Engineering Technology
Nationally Recognised Training
Certificate IV in Operating Theatre Technical Support
Nationally Recognised Training
Certificate II in Building and Construction Technical Support
Google IT Support
Nationally Recognised Training
Certificate II in Integrated Technologies (Pre-vocational)
Nationally Recognised Training
Provide Rail Network Rolling Stock Fault Support Skill Set
Coursera
Advanced ITSM with ServiceNow: Optimizing IT Operations
Coursera
Jira Essentials: Beginner-Intermediate Mastery
Nationally Recognised Training
Certificate II in Technical Support
Nationally Recognised Training
Provide Rail Network Wayside Fault Support Skill Set
Nationally Recognised Training
Systems Administration Support Skills for Introductory Roles Skill Set
Packt
TOTAL CompTIA A+ Core 1 (220-1201) v15
Nationally Recognised Training
Certificate III in Emerging Technologies
Coursera
Confluence Support, Reporting & Analytics
Microsoft
Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems
Microsoft
Microsoft 365 and Agent Administration AB-900
Total Seminars
CompTIA Network+
EDUCBA
Linux CentOS System Administration
Coursera
Build Powerful AI Agents with OpenAI Tools
Microsoft
Microsoft Healthcare IT Support Specialist
Google IT Automation with Python
Google Data Analytics
LearnKartS
Claude AI for Work, Business & Marketing
Packt
TOTAL: CompTIA A+ Core 2 (220-1202) v15
Google IT Support
Packt
CompTIA A+ Certification Core 2 (220-1102)
Google IT Automation with Python
IBM
Information Technology (IT) and Cloud Fundamentals
Packt
CompTIA A+ Core 1 (220-1201) Certification Exam Prep
Simplilearn
DevOps & Site Reliability Engineering Mastery Certification
Careers that use IT Support
Jobs asking for IT Support
- Engineering Director - Core ITCanva · Sydney, NSWSalary not published
- Engineering Director - Core ITCanva · Melbourne, VICSalary not published
- IT Support SpecialistGarvan Institute of Medical Research · Sydney, NSWSalary not published
- IT Support rolesNuAge Tech Group · Sydney, NSW$110k – $110k
- IT Support AnalystBetashares · Sydney CBD, NSWSalary not published
- Specialist, Product and Sales Analyst - Digital ProductMastercard · AustraliaSalary not published
- Customer Technical SupportASX Limited · AustraliaSalary not published
- TEST – Event Technician (DO NOT APPLY)Novatech Group · Adelaide CBD, SA$52k – $94k