Skill pathway
Technical Support
Technology
Technical Support is one of the skills Australian employers list in job ads we track. Below is the free training that builds it and the work it leads to.
Why employers ask for Technical Support
Technical Support shows up in the skill requirements for 8 of the Australian careers we track, including IT Support Officer, Agricultural Technicians, Science Technicians.
Where to learn Technical Support
Start here (beginner)
IBM
Introduction to Technical Support
IBM
IBM IT Support
Nationally Recognised Training
Certificate IV in Marine Habitat Conservation and Restoration
Nationally Recognised Training
Certificate II in Technical Support
Nationally Recognised Training
Diploma of Engineering Technology
Nationally Recognised Training
Certificate IV in Operating Theatre Technical Support
Nationally Recognised Training
Certificate II in Building and Construction Technical Support
Nationally Recognised Training
Certificate II in Integrated Technologies (Pre-vocational)
Nationally Recognised Training
Provide Rail Network Rolling Stock Fault Support Skill Set
Nationally Recognised Training
Provide Rail Network Wayside Fault Support Skill Set
Coursera
Confluence Support, Reporting & Analytics
Coursera
Build Powerful AI Agents with OpenAI Tools
LearnKartS
Claude AI for Work, Business & Marketing
IBM
Information Technology (IT) and Cloud Fundamentals
Careers that use Technical Support
IT Support Officer
$60k – $80k · needed at level 3 of 5
Agricultural Technicians
$94k · needed at level 3 of 5
Science Technicians
$93k · needed at level 3 of 5
Telecommunications Technical Specialists
$119k · needed at level 3 of 5
Database and Systems Administrators, and ICT Security Specialists
$128k · needed at level 2 of 5
Computer Network Professionals
$120k · needed at level 3 of 5
Telecommunications Engineering Professionals
$145k · needed at level 3 of 5
Electronics Trades Workers
$98k · needed at level 3 of 5