Skill pathway

Customer Support

Customer Service

Helping customers resolve questions, issues and service needs.

5 courses

2 careers

4 jobs

Why employers ask for Customer Support

Customer Support shows up in the skill requirements for 2 of the Australian careers we track, including Call Centre Operator, Customer Service Manager. 4 of the job listings currently on SkillHarbour name it as a requirement.

Where to learn Customer Support

Start here (beginner)

CareerVidz

CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!

Completely free

Beginner

43 min

Amazon Web Services

Choosing your AWS identity service

Free

Beginner

Self paced

Coursera

Create Customer Support Data with Microsoft Excel

Free

Beginner

2 hours

Go further

Microsoft Learn

Work with service-level agreements in Dynamics 365 Customer Service

Completely free

Intermediate

47 min

Microsoft Learn

Create and manage entitlements in Microsoft Dynamics 365 Customer Service

Completely free

Intermediate

50 min

Careers that use Customer Support

Call Centre Operator

$52k – $68k · needed at level 3 of 5

Customer Service Manager

Not published · needed at level 3 of 5

Customer Support

Why employers ask for Customer Support

Where to learn Customer Support

Start here (beginner)

Go further

Careers that use Customer Support

Jobs asking for Customer Support

Related skills