Skill pathway
Dynamics 365
Dynamics 365 is one of the skills Australian employers list in job ads we track. Below is the free training that builds it and the work it leads to.
Why employers ask for Dynamics 365
We're still mapping the Australian careers that ask for Dynamics 365.
Where to learn Dynamics 365
Start here (beginner)
Microsoft Learn
Use Lifecycle Services to design and plan an implementation of finance and operations apps
Microsoft Learn
Manage cases, workloads, and service commitments in Dynamics 365 Customer Service
Microsoft Learn
Configure and manage products and inventory in Dynamics 365 Supply Chain Management
Microsoft Learn
Get started using Dataverse
Microsoft Learn
Sell through the commercial marketplace
Microsoft Learn
Introduction to service in Dynamics 365
Microsoft Learn
Prepare to teach MB-220 Microsoft Dynamics 365 Marketing Functional Consultant
Microsoft Learn
Digitally transform with Dynamics 365
Microsoft Learn
Prepare to teach MB-210 Microsoft Dynamics 365 Sales Functional Consultant
Microsoft Learn
Implement goal management in Dynamics 365 Sales and Customer Service
Microsoft Learn
Describe workforce management in Dynamics 365 Contact Center
Microsoft Learn
Get started with production control in Dynamics 365 Supply Chain Management
Microsoft Learn
Microsoft Learn for Educators course planning
Microsoft Learn
Get started with development in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure Dynamics 365 Sales for AI-powered selling
Microsoft Learn
Prepare to teach MB-910 Microsoft Dynamics 365 Fundamentals (CRM)
Microsoft Learn
Introduction to finance in Dynamics 365
Microsoft Learn
Win deals with AI-powered sales execution in Dynamics 365 Sales
Microsoft Learn
Configure and use process manufacturing in Dynamics 365 Supply Chain Management
Microsoft Learn
Extend Dynamics 365 Sales with AI and Power Platform tools
Microsoft Learn
Embrace responsible AI principles and practices
Microsoft Learn
Introduction to developing with finance and operations apps
Microsoft Learn
Implement Dynamics 365 Projects
Microsoft Learn
Get started with cost accounting for supply chains in Dynamics 365 Finance
Microsoft Learn
Generate and qualify leads using AI in Dynamics 365 Sales
Microsoft Learn
Configure and use the general ledger in Dynamics 365 Finance
Microsoft Learn
Configure and use lean manufacturing in Dynamics 365 Supply Chain Management
Microsoft Learn
Create and manage columns within a table in Dataverse
Microsoft Learn
Manage tables in Dataverse
Microsoft Learn
Configure Asset Management for Dynamics 365 Supply Chain Management
Microsoft Learn
Introduction to supply chain management in Dynamics 365
Microsoft Learn
Get started with Dynamics 365 Commerce
Microsoft Learn
Design Dynamics 365 Solutions
Microsoft Learn
Work with entitlements and service level agreements in Dynamics 365 Customer Service
Microsoft Learn
Explore the fundamentals of Microsoft Dynamics 365 Customer Insights
Microsoft Learn
Prepare to teach MB-230 Microsoft Dynamics 365 Customer Service Functional Consultant
Microsoft Learn
Set up and work with landed cost in Dynamics 365 Supply Chain Management
Microsoft Learn
Create and manage environments in Dataverse
Microsoft Learn
Configure and use discrete manufacturing in Dynamics 365 Supply Chain Management
Microsoft Learn
Build finance and operations apps
Microsoft Learn
Use Dynamics 365 Copilot for Sales
Microsoft Learn
Get started with Microsoft Dynamics 365 Business Central
Microsoft Learn
Explore the fundamentals of Microsoft Dynamics 365 Sales
Microsoft Learn
Get started and use functionality in Microsoft Dynamics 365 Human Resources
Microsoft Learn
Get started with Dynamics 365 Finance
Microsoft Learn
Get started with FinOps
Microsoft Learn
Describe Dynamics 365 finance and operations apps
Microsoft Learn
Transform service delivery with AI in Dynamics 365
Microsoft Learn
Introduction to becoming a business applications professional
Microsoft Learn
Describe the foundations of Dynamics 365 customer engagement apps
Microsoft Learn
Search, filter, sort, and select data in Business Central
Microsoft Learn
Explore Dynamics 365 Sales
Microsoft Learn
Personalize the Microsoft Dynamics 365 Business Central user interface
Microsoft Learn
Work with choices in Dataverse
Microsoft Learn
Start your free Dynamics 365 Business Central trial
Microsoft Learn
User interface essentials in Dynamics 365 Business Central
Microsoft Learn
Create new companies in Business Central
Microsoft Learn
Introduction to Microsoft Learn for Educators program
Microsoft Learn
Manage finance and operations apps implementations by using Lifecycle Services
Microsoft Learn
Learn best practices from Microsoft Technical Trainers
Microsoft Learn
Set up and configure Dynamics 365 Sales
Microsoft Learn
Discover Dynamics 365 Sales as an AI-powered sales solution
Microsoft Learn
Navigate finance and operations apps
Microsoft Learn
Microsoft Learn for Educators Course Preparation
Microsoft Learn
Introduction to Dynamics 365 Commerce
Microsoft Learn
Load/export data and create data views in Dataverse
Microsoft Learn
Get to know the project team for Dynamics 365 implementations
Microsoft Learn
Manage cases with Copilot Service workspace
Go further
Microsoft Learn
Process customer and vendor payments in Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up financial management in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure and work with analytics and reporting in finance and operations apps
Microsoft Learn
Process sales and purchasing in Business Central
Microsoft Learn
Set up projects and resources in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure and manage fixed assets and Asset leasing in Dynamics 365 Finance
Microsoft Learn
Continuous integration with Azure DevOps for Microsoft Dynamics 365 Business Central
Microsoft Learn
Work with XMLports in Dynamics 365 Business Central
Microsoft Learn
Manage events in Dynamics 365 Customer Insights - Journeys
Microsoft Learn
Introduction to agentic AI business solutions
Microsoft Learn
Extend reports in Dynamics 365 Business Central
Microsoft Learn
Validate your skills architecting solutions for customers and products
Microsoft Learn
Analyze requirements for AI-powered business solutions
Microsoft Learn
Create relationships, business rules, calculations, and rollups in Dataverse
Microsoft Learn
Use cost accounting in Microsoft Dynamics 365 Business Central
Microsoft Learn
Use Connected Customer Service with Dynamics 365
Microsoft Learn
Integrate Dynamics 365 Sales with Dynamics 365 Business Central using Dataverse
Microsoft Learn
Work like a pro with data in Business Central
Microsoft Learn
Perform general ledger daily procedures in Dynamics 365 Finance
Microsoft Learn
Use knowledge articles to resolve Dynamics 365 Customer Service cases
Microsoft Learn
Set up engineering change management for Dynamics 365 Supply Chain Management
Microsoft Learn
Qualify leads using the Sales Qualification Agent in Dynamics 365 Sales
Microsoft Learn
Receive and put-away items in Microsoft Dynamics 365 Business Central
Microsoft Learn
Work with Customer Service Insights
Microsoft Learn
Manage fixed asset maintenance and insurances in Microsoft Dynamics 365 Business Central
Microsoft Learn
Calculate and post project WIP in Microsoft Dynamics 365 Business Central
Microsoft Learn
Use warehouse management only mode in Dynamics 365 Supply Chain Management
Microsoft Learn
Set up and work with Finance insights in Dynamics 365 Finance
Microsoft Learn
Use the Shopify connector in Dynamics 365 Business Central
Microsoft Learn
Set up warehouse tasks in Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up Dynamics 365 Intelligent Order Management
Microsoft Learn
Work with Inventory Visibility in Dynamics 365 Supply Chain Management
Microsoft Learn
Get started with security roles in Dataverse
Microsoft Learn
Manage accounts receivable
Microsoft Learn
Configure apps in finance and operations
Microsoft Learn
Close deals using AI agents in Dynamics 365 Sales
Microsoft Learn
Work with Dynamics 365 Sales
Microsoft Learn
Send notifications in Dynamics 365 Business Central
Microsoft Learn
Discover the foundation of customizing Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure and use budgeting in Dynamics 365 Finance
Microsoft Learn
Process financial periodic activities in Microsoft Dynamics 365 Business Central
Microsoft Learn
Connect to finance and operations apps
Microsoft Learn
Set up and use features for resource/non-stocked based scenarios in Dynamics 365 Project Operations
Microsoft Learn
Configure AI and the service representative experience
Microsoft Learn
Evaluate costs and benefits of AI solutions
Microsoft Learn
Migrate data to Business Central
Microsoft Learn
Manage product version information in Dynamics 365 Supply Chain Management
Microsoft Learn
Build an Assisted Setup in Dynamics 365 Business Central
Microsoft Learn
Set up unified routing in Dynamics 365 Customer Service
Microsoft Learn
Use events and triggers in Dynamics 365 Business Central
Microsoft Learn
Manage testing AI-powered business solutions
Microsoft Learn
Create and define calculation or rollup columns in Dataverse
Microsoft Learn
Get started with Dynamics 365 Customer Service scheduling
Microsoft Learn
Work with accounts receivable in Dynamics 365 Finance
Microsoft Learn
Tailor roles and design the UI for Microsoft Dynamics 365 Business Central
Microsoft Learn
Extend plug-ins in Power Platform
Microsoft Learn
Work with codeunits in Dynamics 365 Business Central
Microsoft Learn
Use the report design process in Dynamics 365 Business Central
Microsoft Learn
Get started with the features in Dynamics 365 Project Operations
Microsoft Learn
Solution Architect: Design Microsoft Power Platform solutions
Microsoft Learn
Migrate data and go live with finance and operations apps
Microsoft Learn
Calculate and post depreciations in Dynamics 365 Business Central
Microsoft Learn
Set up Business Central
Microsoft Learn
Deploy Dynamics 365 Project Operations
Microsoft Learn
Create surveys with Dynamics 365 Customer Voice
Microsoft Learn
Connect and engage with customers with Omnichannel for Dynamics 365 Customer Service
Microsoft Learn
Set up cash management in Dynamics 365 Business Central
Microsoft Learn
Learn the AL statements in Dynamics 365 Business Central
Microsoft Learn
Create workflows in Dynamics 365 Business Central
Microsoft Learn
Create projects in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure sales and purchasing in Business Central
Microsoft Learn
Create purchase documents in Dynamics 365 Business Central
Microsoft Learn
Configure ledger allocations and accruals in Dynamics 365 Finance
Microsoft Learn
Manage opportunities and process sales orders in Dynamics 365 Sales
Microsoft Learn
Extend finance and operations apps
Microsoft Learn
Work with queries in Dynamics 365 Business Central
Microsoft Learn
Configure work classification and assignment in Dynamics 365 Customer Service
Microsoft Learn
Build reports for Microsoft Dynamics 365 Business Central
Microsoft Learn
Use multiple currencies in Microsoft Dynamics 365 Business Central
Microsoft Learn
Manage warehouse processes in Microsoft Dynamics 365 Business Central
Microsoft Learn
Interface with Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure financial management
Microsoft Learn
Return items in Microsoft Dynamics 365 Business Central
Microsoft Learn
Manage accounts payable
Microsoft Learn
Learn the application foundation with the AL programming language for Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up and use features with lite deployment in Dynamics 365 Project Operations
Microsoft Learn
Deploy and configure Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up warehouse management in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure and work with warehouse management in Dynamics 365 Supply Chain Management
Microsoft Learn
Analyze insights in Dynamics 365 Customer Insights - Journeys
Microsoft Learn
Configure and manage sales, and customers in Dynamics 365 Supply Chain Management
Microsoft Learn
Sell items and services in Microsoft Dynamics 365 Business Central
Microsoft Learn
Validate your Dynamics 365 customer experience analyst skills
Microsoft Learn
Manipulate data by using code in Dynamics 365 Business Central
Microsoft Learn
Develop using X++ for Finance and operations apps
Microsoft Learn
Design overall AI strategy for business solutions
Microsoft Learn
Search and filter knowledge articles by using Dynamics 365 Customer Service
Microsoft Learn
Extending Power Platform Dataverse
Microsoft Learn
Set up general ledger configuration options in Dynamics 365 Business Central
Microsoft Learn
Perform budgeting and forecasting
Microsoft Learn
Replenish items in Microsoft Dynamics 365 Business Central
Microsoft Learn
Work with accounts payable in Dynamics 365 Finance
Microsoft Learn
Configure financials in Business Central
Microsoft Learn
Work with Dynamics 365 Sales insights
Microsoft Learn
Manage permissions and administration for Dataverse
Microsoft Learn
Architect AI solutions for business productivity
Microsoft Learn
Work with integration tools in finance and operations apps
Microsoft Learn
Work with knowledge management in Dynamics 365 Customer Service
Microsoft Learn
Implement Microsoft Dynamics 365 Field Service
Microsoft Learn
Work with real-time features in Dynamics 365 Customer Insights - Journeys
Microsoft Learn
Work with Dynamics 365 Contact Center IVR
Microsoft Learn
Complete the report request page in Dynamics 365 Business Central
Microsoft Learn
Process VAT in Microsoft Dynamics 365 Business Central
Microsoft Learn
Add reports to Tell Me and substitute a report in Dynamics 365 Business Central
Microsoft Learn
Use serial and lot numbers in Microsoft Dynamics 365 Business Central
Microsoft Learn
Purchase items and services in Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up Dynamics 365 Customer Insights - Journeys and configure advanced settings
Microsoft Learn
Use application development best practices in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure AI for case management in Dynamics 365 Customer Service
Microsoft Learn
Use Success by Design for Dynamics 365 solutions
Microsoft Learn
Create and manage entitlements in Microsoft Dynamics 365 Customer Service
Microsoft Learn
Manage basic fixed assets transactions in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure Business Central for Excel and Power BI
Microsoft Learn
Integrate finance and operations apps with Microsoft Power Platform
Microsoft Learn
Work with Expense management in Dynamics 365 Project Operations
Microsoft Learn
Set up fixed assets management in Microsoft Dynamics 365 Business Central
Microsoft Learn
Develop using Power Apps and Power Automate for Dynamics 365 Business Central
Microsoft Learn
Create financial reports in Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up Microsoft Dynamics 365 Business Central for reporting
Microsoft Learn
Work with AL built-in functions in Dynamics 365 Business Central
Microsoft Learn
Get started with inventory management in Microsoft Dynamics 365 Business Central
Microsoft Learn
Manage advanced fixed assets transactions in Microsoft Dynamics 365 Business Central
Microsoft Learn
Master planning in Dynamics 365 Supply Chain Management
Microsoft Learn
Help service reps be more productive in Dynamics 365 Customer Service
Microsoft Learn
Introduction to developing with Microsoft Power Platform
Microsoft Learn
Configure experience profiles in Dynamics 365 Customer Service
Microsoft Learn
Set up and work with subscription billing in Dynamics 365 Finance
Microsoft Learn
Work with tables in Dynamics 365 Business Central
Microsoft Learn
Extend and analyze Dynamics 365 Customer Service
Microsoft Learn
Use skill-based routing in Dynamics 365 Customer Service
Microsoft Learn
Architect solutions for Dynamics 365 and Microsoft Power Platform
Microsoft Learn
Implement finance and operations apps
Microsoft Learn
Administer fixed assets and inventory
Microsoft Learn
Implement an AI-powered contact center with Dynamics 365
Microsoft Learn
Configure and manage procurement and vendors in Dynamics 365 Supply Chain Management
Microsoft Learn
Use warehouse management in manufacturing in Dynamics 365 Supply Chain Management
Microsoft Learn
Reconcile bank accounts in Microsoft Dynamics 365 Business Central
Microsoft Learn
Design responsible AI security, governance, risk management, and compliance
Microsoft Learn
Configure channels in Dynamics 365 Contact Center
Microsoft Learn
Set up and use the sales accelerator capabilities in Dynamics 365 Sales
Microsoft Learn
Get started with manufacturing in Microsoft Dynamics 365 Business Central
Microsoft Learn
Work with Demand planning in Dynamics 365 Supply Chain Management
Microsoft Learn
Configure forms, charts, and dashboards in model-driven apps
Microsoft Learn
Get started with Trade in Microsoft Dynamics 365 Business Central
Microsoft Learn
Create fixed assets in Microsoft Dynamics 365 Business Central
Microsoft Learn
Work with Microsoft Power Platform tenants, environments, subscriptions, and Dynamics 365 apps
Microsoft Learn
Implement multilingual reports in Dynamics 365 Business Central
Microsoft Learn
Work with Dynamics 365 Sales Professional
Microsoft Learn
Use journals in Microsoft Dynamics 365 Business Central
Microsoft Learn
Route and distribute work in Dynamics 365 Customer Service
Microsoft Learn
Assemble items in Microsoft Dynamics 365 Business Central
Microsoft Learn
Create components with Power Apps Component Framework
Microsoft Learn
Manage a company with multiple locations in Microsoft Dynamics 365 Business Central
Microsoft Learn
Configure and use cash and bank management, and sales tax in Dynamics 365 Finance
Microsoft Learn
Process financial operations in Business Central
Microsoft Learn
Use Service Management in Microsoft Dynamics 365 Business Central
Microsoft Learn
Set up and use service management in Dynamics 365 Supply Chain Management
Microsoft Learn
Extend Dynamics 365 Project Operations
Microsoft Learn
Pick and ship items in Microsoft Dynamics 365 Business Central
Microsoft Learn
Create fixed asset classes, subclasses, and locations in Dynamics 365 Business Central
Microsoft Learn
Set up number series and trail codes in Dynamics 365 Business Central
Microsoft Learn
Work with asynchronous integrations in finance and operations apps
Microsoft Learn
Explore reporting tools in finance and operations apps
Microsoft Learn
Engage with customers through text messages in Dynamics 365 Sales
Microsoft Learn
Configure queues in Dynamics 365 Contact Center
Microsoft Learn
Get started with chart of accounts in Dynamics 365 Finance
Microsoft Learn
Explore the technical architecture of finance and operations apps
Microsoft Learn
Work with data management in finance and operations apps
Microsoft Learn
Set up the chart of accounts in Dynamics 365 Business Central
Microsoft Learn
Set up main assets and asset components in Dynamics 365 Business Central
Microsoft Learn
Intercompany accounting in Dynamics 365 Finance
Microsoft Learn
Get started with warehouse management in Dynamics 365 Business Central
Microsoft Learn
Set up general journal templates in Dynamics 365 Business Central
Microsoft Learn
Create a relationship between tables in Dataverse
Microsoft Learn
Close a fiscal year in Dynamics 365 Business Central
Microsoft Learn
Prepare data for migration to finance and operations apps
Microsoft Learn
Explore data integration concepts in finance and operations apps
Microsoft Learn
Introduction to extending Power Platform
Microsoft Learn
Solution Architect series: Implement project governance for Power Platform and Dynamics 365
Microsoft Learn
Budget fixed assets in Dynamics 365 Business Central
Microsoft Learn
Nurture and generate leads in Dynamics 365 Sales
Microsoft Learn
Monitor and optimize Dynamics 365 Contact Center with AI-driven insights
Microsoft Learn
Purchase fixed assets in Dynamics 365 Business Central
Microsoft Learn
Use developer tools to extend Power Platform
Microsoft Learn
Set up and work with inventory control in Dynamics 365 Supply Chain Management
Microsoft Learn
Receive and invoice items in Dynamics 365 Business Central
Microsoft Learn
Processing vendor invoices in Dynamics 365 Business Central
Microsoft Learn
Configure financial reports in Dynamics 365 Business Central
Microsoft Learn
Work with service-level agreements in Dynamics 365 Customer Service
Microsoft Learn
Design AI agents for business solutions
Microsoft Learn
Set up ledgers and journals in Dynamics 365 Finance
Microsoft Learn
Configure fixed asset depreciations in Dynamics 365 Business Central
Microsoft Learn
Manage source code by using version control in finance and operations apps
Microsoft Learn
Set up currencies and exchange rates in Dynamics 365 Business Central
Microsoft Learn
Set up purchase prices and discounts in Dynamics 365 Business Central
Microsoft Learn
Control inventory at multiple locations in Dynamics 365 Business Central
Microsoft Learn
Manage users and implement security in Dynamics 365 Business Central
Microsoft Learn
Define and create business rules in Dataverse
Microsoft Learn
Transform customer experiences with AI in Dynamics 365 apps
Microsoft Learn
Consume business events in finance and operations apps
Microsoft Learn
Work with performance and monitoring tools in finance and operations apps
Microsoft Learn
Set up financial dimensions in Dynamics 365 Finance
Microsoft Learn
Set up and work with inbound operations using inventory management in Dynamics 365 Supply Chain Management
Microsoft Learn
Configure knowledge management in Dynamics 365 Customer Service and Contact Center
Microsoft Learn
Analyze list data using data analysis mode in Business Central
Microsoft Learn
Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales
Microsoft Learn
Introduction to implementing Dynamics 365 Contact Center
Microsoft Learn
Set up Trade in Microsoft Dynamics 365 Business Central