Skill pathway
Customer Insights Journeys
Customer Insights Journeys is one of the skills Australian employers list in job ads we track. Below is the free training that builds it and the work it leads to.
Why employers ask for Customer Insights Journeys
We're still mapping the Australian careers that ask for Customer Insights Journeys.
Where to learn Customer Insights Journeys
Start here (beginner)
Microsoft Learn
Digitally transform with Dynamics 365
Microsoft Learn
Implement Dynamics 365 Projects
Microsoft Learn
Design Dynamics 365 Solutions
Microsoft Learn
Introduction to becoming a business applications professional
Microsoft Learn
Get to know the project team for Dynamics 365 implementations
Go further
Microsoft Learn
Manage events in Dynamics 365 Customer Insights - Journeys
Microsoft Learn
Analyze insights in Dynamics 365 Customer Insights - Journeys
Microsoft Learn
Validate your Dynamics 365 customer experience analyst skills
Microsoft Learn
Work with real-time features in Dynamics 365 Customer Insights - Journeys
Microsoft Learn
Set up Dynamics 365 Customer Insights - Journeys and configure advanced settings
Microsoft Learn
Use Success by Design for Dynamics 365 solutions